A CIPD spokesperson responds: "The CIPD does not endorse the National Bullying Helpline, has not vetted its policies and procedures, and does not have any relationship with the organisation. We have asked the National Bullying Helpline to correct its website to make this clear.”
Another journal for HR processionals, Personnel Today, contains an article this week which comments on the relationship between the NBH and HR&DM, as well as the CIPD's investigation of a specific complaint.
Meanwhile the NBH website has been updated with the statement: "OUR HELPLINES ARE EXTREMELY BUSY PRESENTLY DUE TO INCREASED DEMAND. If you are unable to get through on the phones, please keep trying. Your call is important to us. Alternatively, you can email us at firstname.lastname@example.org"
Yes, your call is important to them...